Shipping Policy and FAQ

FREE IN STORE PICK UP· , 9AM - 3PM (MONDAY - FRIDAY )
Please choose "Local Pickup" as your shipping option during checkout.

PICK UP LOCATION
1361 FARMINGTON AVE
POTTSTOWN PA 19164

Shipping 

TRACKING
· Most Domestic (US) packages include Online Tracking Number.
· If the tracking information showing that your item has been delivered and you did not receive your order, please go to your local USPS (Post Office) and take your tracking # information with you.

Shipping to: United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, Korea, South, Indonesia, Taiwan, South Africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Israel, Mexico, New Zealand, and Singapore.

INTERNATIONAL
· International USPS First Class mail does not include online tracking.
· International PRIORITY and EXPRESS mail includes online tracking.
· Buyers are responsible for customs duties, taxes, and/or fees.
· Unclaimed packages do not qualify as a lost package.
· International shipping by USPS can take up to 30 days or longer. Please be patient.

RETURN POLICY
RETURN YOUR ORDER FOR A REFUND, We will process your refund when we receive your return.
· Original shipping fees & Handling charges are Non-Refundable.
· Unclaimed packages do not qualify as a lost package.
· International shipping by USPS can take up to 30 days or longer. Please be patient.
· Most items are returnable if they are returned in the condition in which they were received.
· All shipping costs will be the responsibility of the buyer.
· If an item was unintentionally misrepresented or a mistake was made on our part, we will make it right!
· Please contact us to arrange an exchange, return/refund.
 
FEEDBACK/QUESTION
· If you have any concerns or questions, please do not hesitate to contact us.
· Please read descriptions and/or questions prior to committing to your purchase.
· All messages will be responded within 1-2 business days.
· We would greatly appreciate if you would reciprocate upon receipt of your purchase.
· If there is a problem with your order, give us a chance to make it right before leaving negative feedback.